Heart Miaowting Taste

Food Safety & Quality Policy

We believe that Food Safety Management System (FSMS) is the responsibility of all employees at each level and function within the organisation and is committed to: that Food Saftey Management System (FSMS) is the responsibility of all employees at each level and function within the organisation and is committed to:

  1. Comply with all food safety and quality of regulatory and satutory requirements
  2. Continual improvement of Food Safety Management System
  3. Competency in food handling and work task
  4. Customer satisfaction is priority
  5. Communicating food safety & quality issues at all levels internally and externally

Halal Policy

We believe that Halal Assurance System (HAS) is the responsibility of all employees at each level and function
within the organisation and is committed to:

  1. Comply with Malaysia and Indonesia Halal certification requirements
  2. Continuously produce safe & quality products to meet customer needs and be Halal certified by JAKIM & MUI
  3. Consistency in assuring the entire production chain is Halal
  4. Conduct required corrective action or any other necessary action including the product recall process in the event of any non-conformity at any stage of production
  5. Communicating Malaysia and Indonesia Halal Certification procedures and requirements at all levels internally & externally

Our Quality Assurance

With more than 40 years of experience in the snack food business, you can count on us that our quality and hygiene are not compromised under any circumstances. Ensuring the quality of our products is our utmost priority and therefore they are conform to the requirements of quality management system (ISO 9001:2015) and food safety standard (HACCP requirements) locally and overseas. Equally important is our research and development segment as we realise product innovation is the key for sustainable growth. The ongoing development also keeps us on our toes to compete with our competitors and to meet our customers’ demands.

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